cbaj Complete
Terms and Conditions

This document sets out the terms and conditions for using the cbaj platform and its related services. By visiting the cbaj website, registering an account, or taking part in any gaming activity, you fully accept these terms. If you do not agree with the terms, please refrain from using the platform.

In this document, "Platform" refers to the cbaj website, mobile application, and all associated digital services. "User" means any person who visits this platform or creates an account. "Services" means all gaming, betting, and related activities provided through cbaj.

These terms and conditions are drawn up in accordance with applicable laws of Bangladesh and, upon taking effect, replace any previous oral or written understandings. cbaj reserves the right to amend these terms at any time, and the first time you access the platform after any change, you will be asked to accept the revised terms.

2.1 Age and Identity Verification

To open an account on cbaj, you must be 21 years of age or older. The information provided at registration — name, date of birth, and mobile number — must be accurate and verifiable. cbaj may request additional documents at any stage to confirm your identity. Providing false information may result in account closure and forfeiture of all balances.

2.2 One Account Policy

Each individual is permitted only one cbaj account. If multiple accounts are found belonging to the same person, all of them will be permanently closed and any bonuses or winnings held in those accounts will be considered void. Family members may use separate accounts from separate devices; however, multiple accounts found on the same network will be subject to verification.

2.3 Account Security

It is your responsibility to keep your cbaj account login details — username and password — completely confidential. If you share your login details with a third party, you will be held responsible for all activity carried out using those details. If you suspect unauthorised access to your account, notify the cbaj support team immediately.

3.1 Deposits

The minimum deposit amount on cbaj is ৳500. Deposits can be made via bKash, Nagad, Rocket, and bank transfer. For bank transfers, transactions from major Bangladeshi banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank are accepted. When making a deposit, ensure that the payment is made from your own registered account.

3.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawals are generally completed within 5 to 30 minutes. Withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. Account verification must be completed before initiating a withdrawal. cbaj processes withdrawals only to payment methods registered in the account holder's name.

4.1 Welcome Bonus

New members on cbaj receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement on the bonus is 15 times — meaning the bonus amount must be wagered 15 times before any winnings from the bonus can be withdrawn.

For example: depositing ৳1,000 adds a bonus of ৳1,200, giving a total balance of ৳2,200. In this case the wagering requirement would be ৳1,200 × 15 = ৳18,000.

4.2 General Bonus Terms

• Bonuses may only be used on specific games and betting sections of the cbaj platform.
• Multiple bonuses cannot be active at the same time unless a promotion explicitly states otherwise.
• If wagering is not completed before a bonus expires, the bonus will be cancelled.
• If evidence of bonus abuse (through arbitrage or any strategic pattern) is found, cbaj reserves the right to suspend the account without notice.
• VIP cashback and other rewards may have their own terms, which will be stated in the relevant promotion details.

The cbaj VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Tiers are advanced through regular play. The weekly cashback rate at each tier is as follows:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%
• Diamond: Weekly cashback up to 1.0%

Cashback is calculated at the applicable rate on the total net loss for the week (total losses minus total winnings). Example: if a Gold member has a net loss of ৳20,000 in a given week, the cashback will be ৳20,000 × 0.6% = ৳120.

The following activities are strictly prohibited on the cbaj platform:

1. Any form of fraud, manipulation, or use of software to gain an unfair advantage.
2. Using the platform for the purpose of money laundering.
3. Creating multiple accounts to take advantage of bonuses.
4. Using another user's account or payment details.
5. Exploiting technical vulnerabilities of the platform or attempting to hack it.
6. Using automated bots or scripts to place bets or play games.

In the event of a violation of any of the above rules, cbaj reserves the right to close the account and forfeit all balances without notice, and may take necessary legal action.

cbaj believes that gaming is a form of entertainment, and we are committed to ensuring it does not have a negative impact on a person's life. Our responsible gaming guidelines provide full details — including how to set deposit and loss limits for yourself, and how to take a break if needed.

Platform users are encouraged to play within their own financial means. Keep in mind that gaming is a form of entertainment, not a source of income. If you feel that gaming is creating a problem for you, please contact the cbaj support team.

How cbaj collects, stores, and uses users' personal data is described in detail in our Privacy Policy. By creating an account, you also consent to that policy. cbaj uses SSL encryption to keep your data secure, and sharing of data with third parties is limited to legal requirements or the needs of service delivery.

cbaj reserves the right to temporarily suspend services due to technical maintenance, server issues, or other unforeseen reasons. cbaj is not liable for financial compensation arising from such interruptions, but every effort will be made to restore services as quickly as possible. If a technical error affects the outcome of a game, cbaj will investigate and make an appropriate decision.

cbaj is not directly responsible for issues in the software of third-party game providers (such as Pragmatic Play, JILI, Evolution, PG Soft), but will endeavour to assist in resolving any such issues.

If you have a dispute or complaint, please first contact cbaj through the 24/7 live chat support. Support is available in both Bengali and English via live chat and email. After receiving a complaint, cbaj will endeavour to provide a response within a reasonable time.

If the matter is not resolved via live chat, a detailed complaint can be submitted by email. All complaint decisions are reviewed by cbaj and will be considered final. Many issues can be resolved quickly in the FAQ section.

11.1 At the User's Own Request

You may close your account at any time by notifying the cbaj support team. Please withdraw any remaining balance before closing your account. Once closed, you will need to contact the support team to reactivate the account.

11.2 Suspension or Closure by cbaj

cbaj reserves the right to temporarily suspend or permanently close any account in the event of a breach of these terms, suspected fraud, failure to complete identity verification, or for applicable legal reasons. In such cases, an attempt will be made to notify the user by email.

cbaj may change, amend, or update these terms and conditions at any time. The first time a user logs in after updated terms are published, they will be asked to review the new terms. Continued use of the cbaj platform will be considered acceptance of the revised terms.

If you have any questions or comments about these terms, please contact us via cbaj live chat or email. The support team is available 24 hours a day, 7 days a week in both Bengali and English. To learn more about cbaj, visit our About Us page.